Appeals Policy & Process
Overview
By utilizing the GVU UDU scheme to record Union Development Units (UDUs), members have the chance to showcase and substantiate their continuous dedication to professional development, both to their employer and the regulatory body. The GVU conducts annual audits, reviewing a minimum of up to 10% of all UDU records to ensure adherence to scheme requirements and maintain standards. This policy outlines the process for providing feedback, addressing queries, and submitting appeals regarding any GVU audit decision.
GVU UDU Scheme requirements and outcomes
UDU is obligatory for all GVU members, and the UDU Scheme is freely accessible to all members for recording their UDU.
Members who successfully fulfill the annual UDU requirements receive an online certificate as evidence of meeting these standards.
In the event of a member being selected for an audit, they will receive an additional online UDU Audit certificate upon satisfying the CPD Audit requirements.
If an audit decision reveals that a member’s UDU log does not comply with GVU UDU requirements, this information will be conveyed to the member in written form. A comprehensive explanation will be provided outlining the reasons for not meeting the requirements, and the member will be made aware of the consequences of falling short of UDU requirements.
UDU Scheme Feedback / Queries
Members seeking to provide feedback on the UDU scheme can do so by emailing: [email protected]. For those wishing to question an audit decision, a 10-working-day window is provided to raise queries, offer additional feedback, or seek clarification from the moment the audit decision is communicated to them.
All feedback and queries will receive acknowledgment within 48 hours, and the GVU will provide a comprehensive response within 10 working days. The UDU Scheme Manager will review these queries and feedback. If, after the review, there is reasonable doubt about the validity of the UDU audit decision, decisions affecting other members that may also be impacted will be reviewed and, if necessary, adjusted.
Should the GVU conclude that the audit decision should be upheld, this outcome will be communicated to the member, accompanied by an explanation of the rationale behind sustaining the decision.
Formal Appeal
- The member can furnish substantial additional information that was not available for submission during the initial UDD log production or query process and is relevant to the appeal.
- The member possesses evidence indicating that due process was not followed by the GVU in making the audit decisions.
- If the member can demonstrate reasons why they were unable to produce or access a UDU log. (Please note: as detailed in the GVU membership regulations, it is the responsibility of all members to keep the GVU informed of current contact details and as such, failure to receive the audit request will NOT be accepted as valid grounds for appeal).
- The appeal request must be submitted within 10 working days of the GVU communicating the outcome from the query/feedback process.
- The member must submit the appeal (unless there are evidenced medical reasons why the member cannot do so, and a third party has been asked to do so on their behalf).
- All appeals must be submitted in writing.
Submitting an appeal
Appeal process and outcomes
If an appeal is granted on the grounds stated in (Formal Appeal) section above, the appeals panel, which includes at least one individual independent of the GVU, will be convened. This appeal panel will meet within four weeks of receiving the candidate’s appeal submission. A letter detailing the outcome of the appeal and any necessary action will be sent no later than two weeks after the panel has convened. In cases where the outcome of an appeal calls into question the accuracy of a GVU audit decision, the GVU will take appropriate action to review any other audit decisions that may have been affected and make amendments as necessary.
The decision of the Appeal Panel is final, and there are no further opportunities for appeal.
Appeal FAQ
https://www.cisi.org/cisiweb2/docs/default-source/cisi-website/membership/cpd-audit-faqs.pdf?sfvrsn=2ba43b02_2
https://www.cisi.org/cisiweb2/cpd/auditing-your-cpd
The Union Development Units (UDU) represent credit units specifically tailored for the Global Verse Union (GVU) and are comparable to Continuing Professional Development (CPD), which involves the continual upkeep of professional competence. Recognized as a crucial element, UDU plays a pivotal role in elevating professionalism standards within the Verse-related Technologies.
Yes, all members are required to carry out the required amount of UDU.
Depending on your level of membership you will be required to undertake a specific number of UDU Credits.
Yes, all members will have access to their own personalized GVU UDU log as part of their membership. This can be accessed via MyGVU.
We offer a range of complimentary products and services that can assist our members such as:
- Global Networking & UDU events
- Selection of past events and live webcasts
- Online training through GVU Portals
- GVU publications – The Review and Investment Management Review Any UDU undertaken with the GVU is automatically recorded within member’s GVU UDU records
There are number of activities that cannot be recorded as UDU, which are listed below:
- Appraisals / one-to-ones / performance reviews
- Meetings where no measurable learning has taken place
- UDU undertaken that does not cover Verse-related Technologies subjects.
- Activities that are part of the job role, rather than a
learning activity - Social events.
Yes, some firms have a very explicit UDU scheme which goes further than the GVU UDU minimum requirements. We would recommend you check your
firm’s requirements when undertaking your UDU . Your
firm’s requirements, if higher, will supersede the GVU UDU requirements.
All members who have failed to meet the UDU requirements will have their membership suspended. Suspended members will remain suspended until they meet the UDU requirements.
Consequences of not meeting the UDU requirements are:
- Loss of UDU™ certification status
- Inability to upgrade membership
- Inability to maintain or renew an GVU
- Cancellation of Certificate of Professionalism
- Loss of membership benefits
If your membership was suspended due to failure to complete UDU, you will only be able to reinstate your membership once you have met the UDU requirement.
You will need to complete the membership reinstatement form to reinstate your membership.
If you are looking to reinstate your membership after three years, you will be required to re-apply for membership and meet the requirements of GVU membership at the time of your application.
No, you will need to have completed the minimum of required credits’ UDU and meet our other criteria for upgrading to GVU membership. To find out more please visit: GVU Recertification page to check the required UDU Units.
10% of members are selected at random for audit, check Audit Procedures Page.
